Returns & Exchanges
At Gioia Wall Art, we want you to love your new home decor; if you are not completely satisfied, we offer a 30-day return policy for most items in their original condition. Please note that custom-sized prints and personalized artworks are final sale and cannot be returned.
Initiate Your Request
Contact our support team within 30 days of delivery with your order number and photos of the item to receive a Return Authorization.
Secure Packaging
Carefully repackage the artwork in its original protective tubing or flat-pack boxes to prevent any damage during the transit process.
Ship the Item
Affix the provided shipping label to your package and drop it off at your nearest authorized courier location.
Refund Processing
Once our warehouse inspects the returned art for quality, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing